Hildesheim, C., Sonntag, K., & Götzen, K. (2016). The Quality Culture Inventory (QCI): An instrument assessing quality-related aspects of work. Advances in Ergonomic Design of Systems, Products and Processes. https://doi.org/10.1007/978-3-662-48661-0_3
Chicago Style (17th ed.) CitationHildesheim, Christine, Karlheinz Sonntag, and Katja Götzen. "The Quality Culture Inventory (QCI): An Instrument Assessing Quality-related Aspects of Work." Advances in Ergonomic Design of Systems, Products and Processes 2016. https://doi.org/10.1007/978-3-662-48661-0_3.
MLA (9th ed.) CitationHildesheim, Christine, et al. "The Quality Culture Inventory (QCI): An Instrument Assessing Quality-related Aspects of Work." Advances in Ergonomic Design of Systems, Products and Processes, 2016, https://doi.org/10.1007/978-3-662-48661-0_3.