APA (7th ed.) Citation

O'Conner, L. (2013). IEEE Ninth World Congress on Services: Proceedings; 27 June - 2 July, 2013, Santa Clara, California, USA. IEEE.

Chicago Style (17th ed.) Citation

O'Conner, Lisa. IEEE Ninth World Congress on Services: Proceedings; 27 June - 2 July, 2013, Santa Clara, California, USA. Piscataway, NJ: IEEE, 2013.

MLA (9th ed.) Citation

O'Conner, Lisa. IEEE Ninth World Congress on Services: Proceedings; 27 June - 2 July, 2013, Santa Clara, California, USA. IEEE, 2013.