Experience and perceived quality of care of patients and their attendants in a specialized mental hospital in Bangladesh
A person’s perception of health service quality depends on his or her expectations and priorities. If the perception of care is good, then it eventually enhances future health service utilization, adherence to treatment and desired outcomes. Understanding a patient’s perspective is key for deliverin...
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| Main Authors: | , , , , , |
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| Format: | Article (Journal) |
| Language: | English |
| Published: |
22 June 2019
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| In: |
International journal of mental health systems
Year: 2019, Volume: 13 |
| ISSN: | 1752-4458 |
| DOI: | 10.1186/s13033-019-0303-x |
| Online Access: | Verlag, kostenfrei, Volltext: https://doi.org/10.1186/s13033-019-0303-x
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| Author Notes: | Nazmun Nahar Nuri, Malabika Sarker, Helal Uddin Ahmed, Mohammad Didar Hossain, Claudia Beiersmann and Albrecht Jahn |
| Summary: | A person’s perception of health service quality depends on his or her expectations and priorities. If the perception of care is good, then it eventually enhances future health service utilization, adherence to treatment and desired outcomes. Understanding a patient’s perspective is key for delivering a better quality patient-centred health care service. This study explored experience and perception of patients and their attendants of mental health care services at the National Institute of Mental Health (NIMH) which is the only national level mental health institute in Bangladesh. NIMH is located in the capital city and provides specialized mental health care services for the whole population. |
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| Item Description: | Gesehen am 04.10.2019 |
| Physical Description: | Online Resource |
| ISSN: | 1752-4458 |
| DOI: | 10.1186/s13033-019-0303-x |