APA (7th ed.) Citation

Heinrich, R., & Paech, B. (2010). Defining the quality of business processes. Modellierung 2010.

Chicago Style (17th ed.) Citation

Heinrich, Robert, and Barbara Paech. "Defining the Quality of Business Processes." Modellierung 2010 2010.

MLA (9th ed.) Citation

Heinrich, Robert, and Barbara Paech. "Defining the Quality of Business Processes." Modellierung 2010, 2010.

Warning: These citations may not always be 100% accurate.