How psychosocial factors affect well-being of practice assistants at work in general medical care?: a questionnaire survey
Background: Well-being at work is an important aspect of a workforce strategy. The aim of the study was to explore and evaluate psychosocial factors and health and work-related outcomes of practices assistants depending on their employment status in general medical practices. Methods: This observati...
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| Main Authors: | , , , , |
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| Format: | Article (Journal) |
| Language: | English |
| Published: |
11 November 2015
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| In: |
BMC family practice
Year: 2015, Volume: 16 |
| ISSN: | 1471-2296 |
| DOI: | 10.1186/s12875-015-0366-y |
| Online Access: | Verlag, lizenzpflichtig, Volltext: https://doi.org/10.1186/s12875-015-0366-y
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| Author Notes: | Katja Goetz, Sarah Berger, Amina Gavartina, Stavria Zaroti and Joachim Szecsenyi |
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| 520 | |a Background: Well-being at work is an important aspect of a workforce strategy. The aim of the study was to explore and evaluate psychosocial factors and health and work-related outcomes of practices assistants depending on their employment status in general medical practices. Methods: This observational study was based on a questionnaire survey to evaluate psychosocial aspects at work in general medical practices. A standardized questionnaire was used, the Copenhagen Psychosocial Questionnaire (COPSOQ). Beside descriptive analyses linear regression analyses were performed for each health and work-related outcome scale of the COPSOQ. Results: 586 practice assistants out of 794 respondents (73.8 %) from 234 general medical practices completed the questionnaire. Practice assistants reported the highest scores for the psychosocial factor ‘sense of community’ (mean = 85.9) and the lower score for ‘influence at work’ (mean = 41.2). Moreover, practice assistants who worked part-time rated their psychosocial factors at work and health-related outcomes more positively than full-time employees. Furthermore, the two scales of health related outcomes ‘burnout’ and ‘job satisfaction’ showed strong associations between different psychosocial factors and socio-demographic variables. Conclusions: Psychosocial factors at work influence well-being at work and could be strong risk factors for poor health and work-related outcomes. Effective management of these issues could have an impact on the retention and recruitment of health care staff. | ||
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