Reputation vs selection effects in markets with informational asymmetries

In markets with asymmetric information between sellers and buyers, feedback mechanisms are important to increase market efficiency and reduce the informational disadvantage of buyers. Feedback mechanisms might work because of self-selection of more trustworthy sellers into markets with such mechanis...

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Bibliographic Details
Main Authors: Alysandratos, Theodore (Author) , Geōrganas, Sōtērēs (Author) , Sutter, Matthias (Author)
Format: Book/Monograph Working Paper
Language:English
Published: Bonn, Germany IZA - Institute of Labor Economics November 2022
Series:Discussion paper series / IZA no. 15683
In: Discussion paper series (no. 15683)

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Online Access:Verlag, kostenfrei: https://docs.iza.org/dp15683.pdf
Verlag, kostenfrei: https://www.iza.org/publications/dp/15683/reputation-vs-selection-effects-in-markets-with-informational-asymmetries
Resolving-System, kostenfrei: http://hdl.handle.net/10419/267420
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Author Notes:Theodore Alysandratos, Sotiris Georganas, Matthias Sutter
Description
Summary:In markets with asymmetric information between sellers and buyers, feedback mechanisms are important to increase market efficiency and reduce the informational disadvantage of buyers. Feedback mechanisms might work because of self-selection of more trustworthy sellers into markets with such mechanisms or because of reputational concerns of sellers. In our field experiment, we can disentangle self-selection from reputation effects. Based on 476 taxi rides with four different types of taxis, we can show strong reputation effects on the prices and service quality of drivers, while there is practically no evidence of a self-selection effect. We discuss policy implications of our findings.
Physical Description:Online Resource