The benefits of forced experimentation: striking evidence from the London Underground network

We present evidence that a significant fraction of commuters on the London Underground do not travel on their optimal route. We show that a strike on the Underground, which forced many commuters to experiment with new routes, brought lasting changes in behavior. This effect is stronger for commuters...

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Hauptverfasser: Larcom, Shaun (VerfasserIn) , Rauch, Ferdinand (VerfasserIn) , Willems, Tim (VerfasserIn)
Dokumenttyp: Article (Journal)
Sprache:Englisch
Veröffentlicht: 29 May 2017
In: The quarterly journal of economics
Year: 2017, Jahrgang: 132, Heft: 4, Pages: 2019-2055
ISSN:1531-4650
DOI:10.1093/qje/qjx020
Online-Zugang:Verlag, lizenzpflichtig, Volltext: https://doi.org/10.1093/qje/qjx020
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Verfasserangaben:Shaun Larcom, Ferdinand Rauch, Tim Willems
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Zusammenfassung:We present evidence that a significant fraction of commuters on the London Underground do not travel on their optimal route. We show that a strike on the Underground, which forced many commuters to experiment with new routes, brought lasting changes in behavior. This effect is stronger for commuters who live in areas where the Underground map is more distorted, which points to the importance of informational imperfections. Information resulting from the strike improved network efficiency. Search costs alone are unlikely to explain the suboptimal behavior.
Beschreibung:Gesehen am 20.03.2023
Beschreibung:Online Resource
ISSN:1531-4650
DOI:10.1093/qje/qjx020