State of practice of user-developer communication in large-scale it projects
[Context and motivation] User participation in software development is considered to be essential for successful software systems. Especially missing direct communication between users and developers can cause various issues in large-scale IT projects. [Question/Problem] We want to understand curren...
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| Main Authors: | , |
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| Format: | Chapter/Article Conference Paper |
| Language: | English |
| Published: |
2014
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| In: |
Requirements Engineering: Foundation for Software Quality
Year: 2014, Pages: 95-11 |
| DOI: | 10.1007/978-3-319-05843-6_8 |
| Online Access: | Resolving-System, Volltext: http://dx.doi.org/10.1007/978-3-319-05843-6_8 Verlag, Volltext: https://link.springer.com/chapter/10.1007/978-3-319-05843-6_8 
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| Author Notes: | Ulrike Abelein, Barbara Paech |
| Summary: | [Context and motivation] User participation in software development is considered to be essential for successful software systems. Especially missing direct communication between users and developers can cause various issues in large-scale IT projects. [Question/Problem] We want to understand current practices of user-developer communication in large-scale IT projects, the factors for, and consequences of communication gaps, and what experts suggest to prevent them. [Principal ideas/results]: We conducted a series of semi-structured interviews with twelve experts. The experts work on the coordination of Business and IT and describe their experiences gained in 69 large-scale IT projects. The analysis of our interviews showed that direct user- developer communication is limited and that no commonly used method for the user-developer communication in the design and implementation activity exists. [Contribution]: The interviews helped us to understand current practices and issues resulting from missing communication. Furthermore, we can confirm the need for a method enhancing user-developer-communication in large-scale IT projects. |
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| Item Description: | Gesehen am 30.07.2017 |
| Physical Description: | Online Resource |
| ISBN: | 9783319058436 |
| DOI: | 10.1007/978-3-319-05843-6_8 |