Adherence to guideline recommendations for asthma care in community pharmacies: actual and needed performance

Pharmaceutical care guidelines aim to provide recommendations for pharmaceutical care, reduce unwanted pharmacy practice variation and ultimately improve the quality of healthcare. This study evaluated community pharmacists’ adherence to recommendations for the provision of care to asthma patients w...

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Hauptverfasser: Kuipers, Esther (VerfasserIn) , Wensing, Michel (VerfasserIn)
Dokumenttyp: Article (Journal)
Sprache:Englisch
Veröffentlicht: 11 July 2019
In: npj Primary care respiratory medicine
Year: 2019, Jahrgang: 29, Heft: 1, Pages: 1-6
ISSN:2055-1010
DOI:10.1038/s41533-019-0139-5
Online-Zugang:Verlag, Volltext: https://doi.org/10.1038/s41533-019-0139-5
Verlag, Volltext: https://www.nature.com/articles/s41533-019-0139-5
Volltext
Verfasserangaben:Esther Kuipers, Michel Wensing, Elaine Wong-Go, Bernard J.G. Daemen, Peter A.G.M. De Smet and Martina Teichert
Beschreibung
Zusammenfassung:Pharmaceutical care guidelines aim to provide recommendations for pharmaceutical care, reduce unwanted pharmacy practice variation and ultimately improve the quality of healthcare. This study evaluated community pharmacists’ adherence to recommendations for the provision of care to asthma patients with first dispensing and follow-up refill encounters in The Netherlands. Data were pharmacists’ self-assessment of adherence to guideline recommendations, independent observations of dispensing encounters and a nationwide questionnaire on pharmacists’ views on the desirable (clinical) necessity of applying guideline recommendations to their patient population. The 21 pharmacists who performed self-assessment judged their adherence concerning inhalation instructions as high. The lowest scores were reported for recommendations to collect additional information on the type of lung disease and for asking patients’ expectations, wishes and concerns. Sixty-eight dispensing encounters were observed. In 83% of the 35 first dispensing observations, inhalation instruction was provided. This percentage was lower (62%) at refill dispensings. During all encounters, pharmacy staff seldom explored patients’ perceptions or responded to patients’ expectations, wishes and concerns. One hundred and four pharmacists completed the feasibility questionnaire. Pharmacists judged that all patients should receive inhalation instruction at first dispensing. They regarded it necessary to check on patients’ expectations, wishes and concerns regarding the treatment for only up to 70% of the patients. More efforts on guideline implementation are needed, especially on follow-up dispensings and on gaining relevant information from patients and other healthcare professionals. Pharmacists still have opportunities to grow in applying a patient-tailored approach and exploring patients’ individual needs, rather than providing practical information.
Beschreibung:Gesehen am 14.11.2019
Beschreibung:Online Resource
ISSN:2055-1010
DOI:10.1038/s41533-019-0139-5