A relational typology of project management offices

This explorative article develops a relational typology of PMOs based on their roles with stakeholders. A multi-case study was used to identify the roles of PMOs in multiple-PMO settings. A three-dimensional role space allows locating the complex relational profiles that PMOs take on with respect to...

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Bibliographic Details
Main Authors: Müller, Ralf (Author) , Glückler, Johannes (Author) , Aubry, Monique (Author)
Format: Article (Journal)
Language:English
Published: February 1, 2013
In: Project management journal
Year: 2013, Volume: 44, Issue: 1, Pages: 59-76
ISSN:1938-9507
DOI:10.1002/pmj.21321
Online Access:Verlag, lizenzpflichtig, Volltext: https://doi.org/10.1002/pmj.21321
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Author Notes:Ralf Müller (Department of Leadership and Organizational Behaviour, BI Norwegian Business School, Oslo, Norway), Johannes Glückler (University of Heidelberg, Heidelberg, Germany), Monique Aubry (School of Business and Management, Department of Business and Technology, Université du Québec à Montreal, Québec, Canada)
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Summary:This explorative article develops a relational typology of PMOs based on their roles with stakeholders. A multi-case study was used to identify the roles of PMOs in multiple-PMO settings. A three-dimensional role space allows locating the complex relational profiles that PMOs take on with respect to their stakeholders in practice. Superordinate, subordinate, and coequal roles were identified in a framework of servicing, controlling, and partnering in organizations. While servicing (subordinate role profile) and controlling (superordinate role profile) support organizational effectiveness and exploitation of knowledge, partnering (coequal role profile) creates the slack necessary for potential exploration of new knowledge.
Item Description:Gesehen am 06.07.2021
Physical Description:Online Resource
ISSN:1938-9507
DOI:10.1002/pmj.21321