A pragmatic service typology: capturing the distinctive dynamics of services in time and space

Many service classifications have provided helpful yet partial perspectives on the heterogeneity of services. This paper reconciles and integrates different earlier classifications into a new holistic typology of the service economy which is based on detailed statistical service sectors. Moreover, t...

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Bibliographic Details
Main Authors: Glückler, Johannes (Author) , Hammer, Ingmar (Author)
Format: Article (Journal)
Language:English
Published: May 2011
In: The service industries journal
Year: 2011, Volume: 31, Issue: 6, Pages: 941-957
ISSN:1743-9507
DOI:10.1080/02642060903078743
Online Access:Verlag, lizenzpflichtig, Volltext: https://doi.org/10.1080/02642060903078743
Verlag, lizenzpflichtig, Volltext: https://www.tandfonline.com/doi/full/10.1080/02642060903078743?scroll=top&needAccess=true
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Author Notes:Johannes Glückler and Ingmar Hammer
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Summary:Many service classifications have provided helpful yet partial perspectives on the heterogeneity of services. This paper reconciles and integrates different earlier classifications into a new holistic typology of the service economy which is based on detailed statistical service sectors. Moreover, the paper assesses the empirical value of this taxonomy to capture the diversity of services development in time and space. A regional analysis of employment data in Germany provides evidence that knowledge intensive as well as business services follow very different sectoral and spatial dynamics than operational and consumer services. This typology yields differential insights in longitudinal and comparative regional analysis of the service economy.
Item Description:Gesehen am 24.06.2022
Physical Description:Online Resource
ISSN:1743-9507
DOI:10.1080/02642060903078743