Encounters at the counter: the organization of shop interactions
"This volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. Beginning with the emergence of a 'need' for a product before the request to a seller is actually made, all the way through to the payment phase, it explores the rich a...
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| Other Authors: | , , |
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| Format: | Edited Volume |
| Language: | English |
| Published: |
Cambridge New York, NY Port Melbourne, VIC New Delhi Singapore
Cambridge University Press
2023
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| Series: | Studies in interactional sociolinguistics
36 |
| In: |
Studies in interactional sociolinguistics (36)
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| Volumes / Articles: | Show Volumes / Articles. |
| Subjects: | |
| Online Access: |
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| Author Notes: | edited by Barbara Fox (University of Colorado Boulder), Lorenza Mondada (University of Basel), Marja-Leena Sorjonen (University of Helsinki) |
| Summary: | "This volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. Beginning with the emergence of a 'need' for a product before the request to a seller is actually made, all the way through to the payment phase, it explores the rich and deeply methodical practices employed by customers and sellers as they go about the apparently mundane work of buying and selling small items. It looks at how seller and customer interact both verbally, and by means of manipulating the material objects involved, across a range of different kinds of purchase. Providing new insights into multimodal human interaction and the discourse of commercial activity, it aims to bring about a new understanding of the fundamental ways in which economic value, possession and ownership is achieved"-- |
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| Item Description: | Includes bibliographical references and index |
| ISBN: | 9781009215992 9781009216029 |