Recommendations in credence goods markets with horizontal product differentiation

I experimentally analyze whether the introduction of watchdogs and the revelation of sellers’ investment decisions can improve the market outcome in credence goods markets with horizontal product differentiation. Sellers can always give advice, yet they only observe consumers’ valuations if they inv...

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Bibliographic Details
Main Author: Momsen, Katharina (Author)
Format: Article (Journal)
Language:English
Published: 7 January 2021
In: Journal of economic behavior & organization
Year: 2021, Volume: 183, Pages: 19-38
ISSN:1879-1751
DOI:10.1016/j.jebo.2020.12.018
Online Access:Verlag, lizenzpflichtig, Volltext: https://doi.org/10.1016/j.jebo.2020.12.018
Verlag, lizenzpflichtig, Volltext: https://www.sciencedirect.com/science/article/pii/S0167268120304777
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Author Notes:Katharina Momsen
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Summary:I experimentally analyze whether the introduction of watchdogs and the revelation of sellers’ investment decisions can improve the market outcome in credence goods markets with horizontal product differentiation. Sellers can always give advice, yet they only observe consumers’ valuations if they invest. I find that in the absence of watchdogs and with concealed investment decisions, both prices and investment rates are low and sellers give selfish advice. Each measure alone is not sufficient to improve recommendations; only the joint introduction has a significant positive impact on both quality and frequency of recommendations, but leaves welfare unaffected.
Item Description:Gesehen am 07.08.2023
Physical Description:Online Resource
ISSN:1879-1751
DOI:10.1016/j.jebo.2020.12.018